Shipping & Returns
UK / EU / International
Idioma Ltd are happy to offer:
UK delivery has two options: Royal Mail First and Second class delivery. First class usually takes 1-2 days but we do not guarantee this. Second class will typically take 3-4 days.
European delivery typically takes 5-7 working days but can take longer depending on time of year and how far the destination is from the UK.
International delivery typically takes 7-12 days depending on the destination. Any customs or import duties are charged once the parcel reaches the destination country. These charges must be paid by the recipient of the parcel.
Unfortunately, we have no control over these charges, and cannot advise you what the cost will be, as customs policies and import duties vary widely from country to country. We recommend you contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
Countries we ship to: Australia, Austria, Belgium, Canada, Cyprus,Czech Republic, Denmark, Finland, France, Germany, Greece, Iceland Ireland, Italy, Japan, Jersey, Lithuania, Luxembourg, Malaysia, Netherlands, New Zealand, Norway,Poland, Portugal, Republic Of Korea, Russia, Singapore, Spain, Sweden, Switzerland, Thailand, UK (including Isle Of Man), United States.
Our Returns Policy
We accept returns on all items in a resalable condition complete with tags. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 21 days of receipt.
By post, please return to: Idioma Limited, 38 Orford Street, Ipswich, Suffolk, IP1 3NS
We offer a full refund (excluding any shipping cost) on your order if you return it back to us within 21 days of your receipt.
Returns after this date will only be accepted at our discretion. We will refund the card that the original order was placed on within 3 days of receipt of your return however the refund may take up to 10 days to complete, dependent on the card issuer. You will receive an email confirmation of the refund when it is processed.